According to guest reviews, the hotel has been rated as
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This hotel is located in the very heart of Hanoi, just a few steps from the famous Hoa Lo Prison. The accommodation is located in Hoan Kiem district.
Sapa Express bus station is in 5 minutes' walk from this elegant hotel.
Rooms
Some of the air-conditioned rooms are appointed with a fireplace and soundproof windows, and such self-catering options as a mini-fridge-bar and ironing facilities. Some rooms come with a private bathroom, a bathtub and a walk-in shower.
Eat & Drink
A buffet breakfast is offered for guests in the restaurant. Guests are invited to the onsite lounge bar to unwind with a drink. Cha Ca Lang offers Asian and Vietnamese meals and lies 5 minutes by foot from Hanoi E Central Hotel.
Internet
Wireless internet is available in the entire hotel for free.
Guest Parking
Paid Public parking is possible at a location nearby.
Number of floors: 10. Number of rooms: 21.
Former name: Hanoi Happy Hotel
Rooms and availability

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Bed options:
1 King-size bed -
Max:
2 persons

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Max:
4 persons
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Smoking
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Jacuzzi

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Bed options:
1 King-size bed -
Max:
2 persons
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Shower
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Heating
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Fireplace
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Air conditioning
- City landmarks
- Nearby
- Restaurants
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We recommend to anyone. In the evening we visited an bien lo su restaurant, set a few steps away from the hotel.
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Very kindly staff , location near of the down town.
Lack of swiming pool
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Our room on the 7th floor at the back was both quiet and spotlessly clean. Although small, the bathroom was efficient, the water pressure good, and tempature hot. The staff are very helpful and speak good English. The airport transfer was excellent as we had a late flight in at night. Located in the old town, it was an easy 5min walk to the lake, sights and restaurants. The laundry service was excellent and the free internet available.
The front stairs are pretty steep for older or less mobile travellers, but I there is a doorman on duty at all times and so help available.
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Room+breakfast
The staff: we asked at the reception to call for a taxi as we had a very early flight. We were told that we had to pay: 20 usd, which dropped to 18 usd after protesting to the price. We went to the tourist info center and they gave us a phone number of a taxi company and told us that a it costs about10 usd. We went back to the reception and asked them to call the number and said we preferred to pay directly to the taxi driver and not at the reception of the hotel. The receptionist made some phone calls in front of us, allegedly to different taxi companies, and told us that they do not work at that hour (3.45am). As we did not want to lose the flight we accepted to pay 18 usd to the hotel even though we knew that we were being ripped off. We found out from the taxi driver that he got 10 usd from the hotel staff for the drive.
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Excellent location, about 5 minutes walk to the lake and water puppet theatre.
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The friendliness of the staff and the fact that the hotel management have thought of every little detail - it provided 'extras' as good as most 4* hotels. It was a little oasis away from the noise, pollution and hustle bustle of Ha Noi.
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‘Thank you to all the staff of the Hanoi Happy Hotel ‘ Thank you to all the staff of the Hanoi Happy Hotel for making my stay in Hanoi so enjoyable and memorable. This is a brand new hotel but this hotel is an amazing 3 star. The Happy Hotel stands far above other 3 stars . The rooms are spacious and well equiped, some with views of Old Long Bien Bridge & Hong River .The King size beds are comfortable made us sleeping was very well! The ladies at reception speak very good English, always smilling and can help to arrange tours of the city or recommend places to go.. Food outlet, shopping, night market, entertainment in the Old quarter in Hanoi all within walking distance. 3 minutes to Hoan Kiem Lake and close to major attraction. I have no hesitation recommending the Hanoi Happy to anyone looking for a quality 3 star hotel in close proximity to much of Hanoi's attractions. Thanks again to all the staff at the 'HAPPY'
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‘’ lovely hotel with great services ‘’ Great place to stay if you want somewhere clean, comfortable and secure, and are not worried about views or extraneous amenities. The staff were very friendly & helpful. Room are clean with very nice of Hong River view. There is a laptop (computer ) with internet Wife & Cable for free in the room. The bathrooms are modern, with a good shower and separate bathtub - very nice overall. The restaurant downstairs is also quite nice, with a good breakfast buffet. Location was also great, about 3 minutes walk from the north end of Hoan Kiem Lake. Very close to a number of good restaurants and bars, and Hanoi is small enough to be walk to most attractions easily.
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‘’ Great services , Great Facilities ‘’ We really enjoyed staying here. Me and my friend stayed here for one night and we would absolutely recommend it. The hotel is very central and in a good area. The rooms were nice, clean and spacious,services is excellent But the best was the staff! They really took care of you, and that made our time in Hanoi perfect! We booked the great Phoenix Cruising Boat via this hotel and this boat was really on top of quality in Halong Bay. Thanks for everything and we will come back.
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“ Great Location, Great Services, Very Very Friendly & Helpful Staff ” I had a marvellous stay at Hanoi Happy Hotel! I chose it because of its location and for the fact that it's a very new hotel. The staff were exceedingly friendly and helpful. From receptionists to chambermaids, all my requests were attended to immediately. The lovely young lady who served us breakfast was so nice and acceded to our very complicated breakfast orders! The rest of the staff were all smiles, all the time. They showed initiative when I expressed my interest in going for day tours and took time to sit and discuss the perfect tours for me and my boyfriend. The staff at this hotel are superb! Thank you all!!! The hotel is also literally a minute's walk from
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Very kind staff, good value for money. We had a little problem with the room cleanliness and staff managed to do their best to arrange the problem.
This hotel has a problem with termites. For me it was a trouble, but I understand other travellers do not find a big problem in finding some termites in the bathroom and in the floor, specially in a country whose cities are developing yet. However, I could not stand having termites in my room and staff did their best to solve the problem. To sum up, this is a a good value for money hotel in a city whose best hotels are European and therefore very expensive. Is specially suitable for backpackers and people that do not easily feel squeamish.
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Great Location - close to Hoan Kiem Lake which is center of most happening place in Hanoi.
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Hotel us in good location, quiet for good sleep. very helpful staff.
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fantastic, no bad points all good, close to most thing that you would do when in hanoi.
nothing to dislike
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friendly personal, location, clean new hotel
light in bathroom